The LawTools Platform
Every client message in one place.
Email, SMS and WhatsApp conversations managed from a single inbox — no switching between tools, no missed messages, no duplicated replies.
Specialist legal sector agencyLead gen, sites & automationOne working day response
What's included
LawInbox features
Unified inbox for email, SMS and WhatsApp
Assign conversations to fee earners or teams
Canned responses for common queries
Message templates per practice area
Automatic client record matching in LawCRM
Read receipts and delivery tracking
Out-of-office and after-hours auto-replies
Full conversation history per client matter
Internal notes and @mentions within threads
Priority flagging for urgent client messages
GDPR-compliant message retention controls
Team performance and response time reporting
All platform tools
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