Convert
Stop losing the enquiries
you already have.
Most law firms lose a meaningful portion of their inbound enquiries — to slow response, unanswered calls, manual intake processes that drop the ball or CRM systems that nobody uses. We fix the conversion end.
Everything between the enquiry and the instruction.
INTAKE
Intake systems & CRM
A properly configured intake system that captures every enquiry, qualifies it, routes it to the right fee earner and follows up automatically. Connected to your practice management system so nothing is re-keyed and nothing falls through the gaps.
Learn more →CALL HANDLING
Legal call handling
Trained legal call handlers who answer in your firm's name, qualify the caller, take the right details and route or escalate appropriately. When fee earners are in court, with clients or unavailable — enquiries still get answered.
Learn more →AUTOMATION
Automation & client journeys
Client intake, follow-up sequences, document generation and matter workflow automations built around your systems. Every manual step that a machine should do instead — automated, connected and running without anyone having to remember to do it.
Learn more →Enquiries that don't convert aren't free.
Speed to response
A legal enquiry has a short window. A prospective client who contacts three firms and gets one callback within the hour and two voicemails will instruct the one that responded. Speed to first contact is one of the highest-leverage variables in conversion.
Calls you don't answer
A fee earner in a hearing, a partner with a client, a secretary away from the desk — every unanswered call is a potential instruction that just found the next firm on Google. There is no voicemail follow-up rate that recovers all of it.
The intake drop-off
Most firms' intake processes have gaps — a form that asks the wrong questions, a CRM nobody updates, a follow-up that depends on someone remembering to do it. The enquiries are coming in. The drop-off is happening before anyone speaks to a fee earner.
How it works together
Capture gets the enquiry.
Convert closes it.
A law firm that generates enquiries through great marketing but loses them through a slow, manual intake process is working twice as hard as it needs to. We make the conversion end as disciplined as the capture end.
Enquiry arrives
From your website, a paid ad, an organic search or a referral — the enquiry lands. From this point, speed and process determine whether it converts.
It gets answered
A trained handler answers the call, a form submission triggers an automated qualification sequence, or a missed call triggers an immediate callback system. Nothing waits for someone to notice.
It becomes a client
The qualified enquiry reaches the right fee earner with the right information, at the right time. Intake documentation, conflict checks and ID verification are already in motion. The instruction is confirmed.
Common questions
Before you ask — here are the honest answers.
Straight answers about how we work, what to expect and what it costs.
Still have questions? We're happy to talk through your specific situation — no pitch, no pressure.
Get Started
Find out where you're
losing enquiries.
Tell us about your current intake and conversion process and we'll identify where the gaps are.
Intake & CRM
Capture every enquiry and route it automatically
Call Handling
Trained handlers in your firm's name
Automation
Every manual step that a machine should do
Client Journeys
Follow-up sequences from first contact to instruction
Prefer to email?
hello@lawtools.ioTell us about your firm
What does your conversion look like?
Complete the form and we'll come back to you within one working day.